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Fund Coverage 101: Intro to Auto Claims

Article

This article is part of our Coverage 101 series, in which we provide general overviews of the Auto, Liability, Property, and Cybersecurity lines of coverage offered by the Fund. Note that this is not an exhaustive description of everything included in your coverage with the Fund. Please consult your coverage agreement or your program contact for exact details of what is and is not covered.

Whether you have kids riding in buses or employees travelling across your district, your school needs safety and peace of mind when it comes to transportation. The TASB Risk Management Fund provides comprehensive auto coverage, so if you get in an accident or your vehicle gets damaged, you can receive the help you need. Read further to learn about how to stay safe in your vehicles and how to get assistance from the Fund.

Stay Safe on the Road

Before your drivers get on the road, ensure they understand the risks that come with operating a motor vehicle. Incidents such as fender benders and tail swipes are common and can pose major headaches for you and third-party claimants.

Control these risks by promoting safe practices among your staff. Train your bus drivers to be aware of their surroundings and avoid distracted driving

Related Resource: Customize these driver safety procedures to meet your schools' needs.

Understand Your Auto Coverage

The Fund offers coverage for damage to your vehicles, as well as coverage for damage your drivers cause to someone else’s vehicle or property. Along with accident-related coverage, the Fund can cover non-collision vehicle damages such as theft, vandalism, and hail damage. Whether you are involved in an accident or discover that your vehicle has been damaged by other means, always contact the Fund for help with next steps.

Stay on top of the unique maintenance and upkeep needs for each of your vehicles. Diesel trucks and vans are subject to conditions like water intrusion, for example. If they are damaged because of wear and tear, they may not be covered. Similarly, make sure you only hand your keys off to covered drivers; otherwise, you risk incurring major expenses.

When to Report a Claim

If you get in an accident or your vehicle gets damaged, report a claim immediately. Our adjusters will investigate the incident, clarify the facts, determine fault, and assess what can be covered. Never delay in filing a claim. The sooner you report to the Fund, the sooner an investigation can help you receive coverage to mitigate further expenses.

In the event of an accident, gather as much information as possible. Document every detail, including the following:

  • The number of vehicles involved
  • The license plate of other parties
  • Number of passengers
  • The drivers’ health
  • Time of day

Pro tip: Use this Auto Claims Checklist to gather key information about the incident before you file a claim.

Every detail can help determine the appropriate coverage. You should also promptly file a police report to assist in gathering evidence for your claim. If your vehicle is not drivable and needs to be towed, gather all information about the tow truck so you can keep track of your vehicle.

What Next?

Depending on the type of damages to the vehicle, you have several options to obtain an estimate. One method is to simply take pictures of your damage and contact your adjuster for specific instructions on how to send these photos to receive an estimate. However, if the damages appear to be more severe be sure to contact the Fund immediately to expedite the process. 

You can rely on your preferred vendors that work best for you and your situation, and you can also request an adjuster be sent to promptly assess your damages. Regardless of the type of vehicle involved or how you obtain an estimate, the Fund will help accelerate the coverage process and get your check in the mail quickly.

If a third party is at fault, contact their insurance company to file a claim and take action to mitigate further expenses. If your driver causes damage to a third party, the Fund makes it easy to gather documentation and quickly provide an estimate to get the necessary repairs.


Transportation

Fund members with Auto coverage have access to resources and training that prioritize a culture of safety on and off the road.

Comprehensive Coverage

Explore the Fund’s comprehensive coverage designed to meet the unique needs of Texas public education entities.

Report a Claim

Fund members can report workers’ compensation, auto, liability, property, and cyber claims 24/7.

Risk Solutions Staff

The TASB risk solutions team includes risk solutions consultants and communications professionals who deliver training, consultations, articles, and resources that help Fund members control losses and their associated costs.

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