Unemployment Compensation Member Training

Contact: James Ezell, 800-482-7276, x6258

Supervisor's Blueprint for Unemployment Compensation

A course focusing on how supervisors and administrators can coordinate their efforts to control losses. Included is an overview of the unemployment compensation system, the importance of cooperation, hiring and firing practices, documentation, types of claims and how to address them, and an explanation of the base period concept and its effect on claim payouts.

Unemployment Hearings and Appeals

A course focusing on the TWC appeals process, including whether to file an appeal, how to file an appeal, and how to prepare for the hearing. The course also provides tips for participating in the hearing, understanding the Appeal Tribunal decision, and appealing to the Commissioners.

Top Ten Questions and Answers About Unemployment Claims

A course focusing on basic UC concepts, including the definition of misconduct and the base period. Participants will learn how to respond to a new claim and will become familiar with the most common claims and loss control techniques to address them.

Wage Reporting on the Internet

Telephone training to get your quarterly wage reporting on the information highway. The new option to report on the Internet saves time, money, and headaches. Written procedures are provided. Contact Jessie Waguespack at 800-482-7276, x6279, or .