Property and Liability Claims Frequently Asked Questions
This page contains important questions and answers concerning how and when to file a property or liability claim. You may also go directly to any claim page from the links below.
Need a copy of a blank auto claim form? Go to the Downloads box on the right side of this page!
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What loss information is required to submit a claim?
The following information is important to expedite investigation:
- Your name
- Year, make and model of the member vehicle
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Date and time of the loss
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Brief description of the incident
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Names and contact of other parties
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Should the police be notified of every motor vehicle accident?
We encourage you to notify the proper authorities on accidents involving:
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Fatalities
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Injuries
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Minors
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Intersections
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Uninsured motorist
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Who selects the repair shop for our vehicle?
You can have the vehicle repaired at the shop of your choice. However, we ask that you do not authorize repairs until you speak with a claims adjuster.
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Will I receive any type of confirmation that my claim has been successfully submitted?
Yes. You will receive an e-mail that includes the claim number, name and extension of the handling adjuster.
You may get a call from the other driver's insurance company asking for your version of the accident. We recommend that you provide them with our claim information and refer them to your claims adjuster.
Return to the Main Property and Liability Claims Page.
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What information do I need to submit a claim?
The following fields are required for claim submission:
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What if the facts change or I don't have all the information needed to report a claim?
Report your claim as soon as possible even if you don't have all of the information. Your adjuster will be in frequent contact with you throughout the claims handling process. This will give you plenty of opportunities to provide additional and relevant information.
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When should I report a general liability claim?
A claim should be reported when you anticipate someone will be seeking reimbursement for medical expenses or damaged property. Submit the claim even if you believe that you are not liable or at fault. Let us handle the claim and be your advocate.
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What information do I need to submit a claim?
The following fields are required for claim submission:
- Member name
- Name of contact
- Phone number
- Date of incident
- Detailed description of loss
- Name of person completing report
- Email address for confirmation
Return to the Main Property and Liability Claims Page.
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Who is covered under the SPLL coverage document?
A covered person can include trustees, school board members, volunteers, teachers or other employees acting within the course and scope of their duties or employment
A claim is a verbal or written demand for monetary or non-monetary relief for damages that have resulted in litigation or in which a member reasonably anticipates litigation.
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Do requests for Special Education Hearings or Equal Employment Opportunity Commission complaints qualify as a claim?
No. However, we encourage you to let us know of administrative proceedings in the event they lead to litigation.
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What should members do when they get sued?
Lawsuits should be reported to the Fund immediately upon service or receipt. Submit a scanned copy of the complaint to the SPLL Claims Inbox or fax to 800.580.6720. If you have additional questions, call 800.482.7276, ext. 6800.
Return to the Main Property and Liability Claims Page.
Please consult your specific coverage document for additional information and clarification of the items listed above. This web page does not create or limit coverage.
